Rheem has recently learned that the thermostat control panel on certain Performance Platinum Water Heaters can overheat under certain circumstances. They also vary in features and price. The Rheem performance platinum hybrid water heater is an impeccable example of both efficiency and value for money. A self-diagnostic gas control valve helps improve monitoring and servicing of the heater. They'll FedEx me a new one but it'll take 1 to 2 days to get to me. One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. © 2021 FurnaceCompare.com - a Red Ventures Company. One owner stated that unit lasted a long lifespan, One reviewer complained that the unit would not heat the water above lukewarm, One reviewer complained that the model had to be repaired twice within 2 years, Another reviewer complained that their system sparked and caught fire, One reviewer praised the unit for being very energy efficient, Several reviewers praised the unit for heating the water very quickly, Several owners praised the unit for never running out of water, Rheem recalled about 54,000 Performance Platinum water heaters after discovering a problem with the control panel that can cause fires. There are very few online comments regarding the Rheem Performance water heater on HVAC forums. Let us know what type of service you need and we can connect you with a certified local HVAC contractor. HomeProPlumber This article details the differences between Rheem’s Professional & Performance Series Water Heaters. $1,149.00 $ 1,149. (Source: https://www.cpsc.gov/Recalls/2016/rheem-recalls-to-repair-water-heaters), Several reviewers complained that the units did not last more than 1 year. We are near your home in … They said it was the control board and they would overnight a replacement, but being a weekend, we would get it Tuesday. One Saturday morning, no hot water. A homeowner on Terrylove.com asked for opinions on whether to buy the Rheem Performance, Performance Plus, or Performance Platinum water heater. Turned off electricity to tank for fear of a fire. The Performance Platinum Rheem logo decal is on the front above the thermostat control panel. The push button ignition system ensures safe and easy startup. It didn't work out of the box because the flammable vapor sensor was defective. Home / Water Heaters / Best Water Heaters of 2020. Probably nothing…. FurnaceCompare.com has collected reviews on more than 45 different brands and 165 different series of water heaters. And that modern water heaters are considerably more energy efficient? Several owners praised the longevity of the units’ lifespan citing more than 5 and more than 10 years in service, One reviewer complained of Rheem having terrible customer service, One reviewer complained that the pilot went out within 90 days and there were leaking problems as well, One reviewer complained of having the warranty voided because of an inconvenience with flooding, which the warranty did not cover. See who made our list of the best Water heaters of 2021. That installation leaked from the control panel, where a sliver of metal was discovered. Rheem Performance Platinum Smart Electric Water Heater: Design & features Rheem has a reputation for making great water heaters and the Performance Platinum is no exception. × Recalled Rheem brand Performance Platinum electric water heater. No call. Ready to get a quote from an HVAC contractor? Rheem water heater model and serial numbers can be found on your original warranty or sales invoice. The Gas units have an energy factor of up to .70 and feature several venting options including induced draft vent, power vent, and atmospheric. One of his cohorts is due in the AM to review the issue, before the 2nd plumber comes later. for Rheem. There were others that called on Friday and got the part. The models have a self-powered diagnostic control system to troubleshoot problems. Then, the control unit went BLANK! I have numerous documents on it – fire department report, photos, etc. The Rheem Performance is a line of gas and electric water heaters designed for use in many applications, including manufactured housing. The absolute worst. Rheem offers a 12-year tank warranty, 12-year parts warranty, and a 3-year full in-home labor warranty on all Performance Platinum models. It is targeted at cost-conscious homeowners, and comes with built-in diagnostics, self-cleaning features, and is available in 20- and 55-gallon capacities. of water per year with our exclusive water savings setting Ready to get a quote from an HVAC contractor? The Rheem Profession Classic water heater model comes in both gas and electric versions with capacities ranging from 28 to 75 gallons for gas and 20 to 55 gallons for electric. The gas option comes in either 40 and 50 gallons with a .62 energy factor. The Rheem Performance Platinum water heater is available in both gas and electric models. New gas powered water heaters typically range between $500 and $1,000 with installation. Let us know what type of service you need and we can connect you with a certified local HVAC contractor. The Rheem Performance Plus water Heater is available in both gas and electric options with multiple gallon capacities. © 2021 FurnaceCompare.com - a Red Ventures Company. The product generates a high BTU of 199900 per hour which means that the heating element works fast. First off, AO Smith is solely focused on the water he… Rheem’s Professional Classic line of water heaters is an electric tank-style model. 6-year tank warranty, 6-year parts warranty, and a 1-year full-in-home labor warranty. By entering your phone number and clicking the "Submit" button below, I agree to the following: www.furnacecompare.com's Privacy Policy and Terms of Use. The power supply that connects to the damper is defective. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. My advice, do not buy Rheem. A consumer on terrylove.com asked for opinions about the Performance versus the Performance Plus and Performance Platinum, with the majority of responses favoring the Platinum. The Performance Plus includes self-cleaning capabilities. I understand that I am providing this consent even if my telephone number is currently listed on a federal, state, internal Do-Not-Call list. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. Only 1 left in stock - order soon. The Rheem Performance Platinum water heater model comes in both gas and electric versions with ranges of 29 to 75 gallons for gas and 40 to 50 gallons for electric. The Gas units have a energy factor of .67 and the electric units have a energy factor of .95. The Performance Platinum uses a premium grade anode rod for long-lasting protection against corrosion. Call a Rheem water heater is available in 20- and 55-gallon capacities day we had the water he… Performance! Unit heats water very quickly my warranty card the day we had the he…..., FAQ 's, FAQ 's, FAQ 's, tips and more 's control panel on certain Performance,. 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